Shipping Policy

Thank you for shopping with Jaspacks. We aim to deliver your vacuum travel packing bags quickly and efficiently, ensuring you have the best possible experience. Please read this Shipping Policy carefully to understand our shipping terms and conditions.

1. Processing Time

  • Orders are typically processed within 1-2 business days after purchase.
  • Orders placed on weekends or holidays will be processed on the next business day.

  1. Shipping Rates and Methods

  • Shipping costs are calculated at checkout based on your location and order size.

  • Free shipping is available for orders over £100 within UK and Europe.

  1. Shipping Times

  • UK: 2-5 business days

  • Europe: 5-10 business days

  • Rest of the World: 7-21 business days

  • Please note that shipping times are estimates and may vary depending on the destination and customs processing.

  1. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email to monitor the status of your delivery.

  • If you have not received your tracking information within 5 business days of placing your order, please contact us.

  1. Customs, Duties, and Taxes

  • All orders are shipped from the UK. If your delivery address is outside the UK, please note that customs duties or import taxes may apply. These are the customer's responsibility.

  • We are not responsible for any additional charges imposed by your local customs office.

  1. Lost or Delayed Packages

  • We are not responsible for packages lost or delayed due to incorrect shipping addresses, customs issues, or carrier delays.

  • If your package is significantly delayed, please reach out to us, and we will do our best to assist you.

  1. Changes to Your Order

  • Once your order has been processed, we may not be able to make changes to the shipping address or delivery method. Please ensure your details are correct at checkout.

  1. Contact Us

  • For any questions or concerns regarding your shipment, please contact us at hello@jaspacks.com

Thank you for choosing Jaspacks. We appreciate your support and hope you enjoy your purchase!